Privacy Policy

This privacy policy explains how the website collects and uses your personal information when you use it. This includes information you may provide when you register an account, subscribe to communications, buy products or services, or request further information.

We value your trust and are committed to making every effort to keep the information you provide secure.

1. Collecting customer information

• The website allows you to provide your email address, full name, telephone number, address and other details to help verify customer information.
• These registration details help ensure that payment and delivery information is accurate for the recipient.
• You may choose not to provide certain information. However, this may prevent you from using some of the benefits available through our features.
• The website also stores transaction information, including purchase history, transaction values, shipping methods and payment methods, to help resolve issues that may arise later, such as order disputes or product complaints.

2. Keeping personal and transaction information secure

• All customer payment information is kept fully secure.
• Customer information is not exchanged with or provided to third parties.
• All transaction information is confirmed by both the buyer and the seller.
• All bank transfers are confirmed by both the buyer and the seller.
• The latest website security techniques are used.

3. Protecting customer and partner information

• We are committed to confidentiality under the personal information protection policy of the e-commerce platform/website. Each customer’s information is collected and used only with their consent, except where the law provides otherwise.
• Customers have the right to check, update, correct or remove their personal information themselves, or to ask the e-commerce platform/website to do so.
• We address all customer complaints concerning the use of personal information for purposes or beyond the scope previously stated.

4. Website members’ rights

• Ensure that registered details and personal information are accurate.
• Buy products with payment made directly or by bank transfer.
• Make complaints, exchange or return goods under the commitments agreed by both parties.
• Comment on services and product quality according to their own views.
• Request changes to personal information by contacting the administrator.

We use your personal information to contact you when necessary about your use of our website, answer questions, or send materials and information you have requested.

Our website takes information security seriously and uses the best measures to protect your information and payments.

All transaction information is kept confidential, except where disclosure is required by law enforcement authorities.